- -To ensure the safety and quality of our reptiles, all Live Reptiles will be shipped overnight.
- -You will be provided a tracking number once your product has been shipped via email. If you do not have an email request a courtesy call for your information.
- You may be required to sign for live animals.
- All feeders will be shipped 2-3 day priority mail.
Live on arrival guarantee:
- We only send out the healthiest reptiles for quality purposes. If any reptile that is recieved by us arrives dead photo/video identification may be required. If you fail to sign for a reptile upon arrival this will void live arrival guarantee.
- In the case of a dead on arrival, in order to recieve a refund or exchange you must, contact us withing 3 hours of the deliveries arrival. If contact is not made for a DOA(dead on arrival) within 3 hours of the delivered time, live arrival gurantee is void.
- If temperatures DO NOT drop below 40 degree at night or go above 95 degree in the day live arrival will be valid.
- Any reptile that comes from DNG Breeders N Feeders has a 14 day health guarantee from the time you receive them.
- For those who are located in or near Bergen County N.J. you may choose a local pick up. Local pick-up would be the best option if you are local to reduce the stress on any of our reptiles.